Frequently Asked Questions

FAQ

Who are we?

We are manufacturer of electronic components and distributor for more than 60 industry-leading suppliers all over the world. Our products are ICs, Transistors, Diode, Capacitors, Resistors, Inductors, Connectors, IGBT Modules, FFC Cables, Potentiometers, Switches, Crystal Oscillators, Fuses, Buzzers, Nixie Tubes and Relay, etc. Everything you can think of about electronic components!

Chip Digger is one of the world’s largest and fastest growing electronic components distributor. Our mission is to help our customers quickly find the electronic components they need at competitive prices.

How long is lead time?

Within 3 days if stock available. We accept long lead time order as well.

How do I pay for the order?

You may pay by TT, Paypal, Western Union and Alibaba online. Or you may also consult us.

How about quality and warranty?

Excellence Time provide 100% original new electronic components only and offer 1 year quality warranty.

What’s the MOQ for your products?

We accept small orders from our customers. Please contact with us.

Are your products original?

Yes all products are original and produced by original manufacturers.

Why choose Excellence Time?

Around 8 million USD stock with competitive price. Fast response & delivery. Shenzhen and Hong Kong warehouse arrange shipment directly.

How to control quality?

Original packing from manufacturers, goods from authorized agents and trustable sources only. Over 10 years’ experience QC. If any fakes or refurbished goods, we accept return and refund.

How are my parcels shipped?

Normally we use DHL, FedEx, TNT, EMS and HONGKONG POST. Please contact with us otherwise.